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Frequently Asked Questions

When are you opening?

Early 2019.

How many rooms do you have?

65 rooms/suites and 8 one & two-bedroom residences.

Do you have a restaurant?

Yes, Brasserie SLO includes a café, full service restaurant and bar.

Does Brasserie SLO take reservations?

Reservations only required for parties of 8 or more for Dinner and for Sunday Brunch.

What style of food does the Brasserie SLO serve?

With an emphasis on the abundance of the Central Coast, “Modern Mediterranean” may best describe our use of generous flavors, bold color and uncomplicated cooking methods. Brasserie SLO offers all-day dining in a refined yet wholly California-accessible style.

Do you have a Spa?

Yes, Spa Serra is open to everyone – hotels guests as well as the public.

What types of services does Spa Serra offer?

Spa Serra provides a full variety of treatments including massages, facials, scrubs, and wraps for individuals and couples.

Do you have event spaces?

Yes, we have several event spaces:

  • The Olive Tree, suitable for business or celebrations, seating 40 or 75 for cocktail receptions.
  • The Rooftop Pool Deck is designed to take full advantage of the panoramic views and may be reserved for private parties/receptions in the evenings for up to 75 people.
  • The Penthouse Loft, a unique and intimate event space, can host up to 20 guests for cocktails.

For more information on our event spaces visit our Meetings & Celebrations page or contact our Sales and Events Manager from December 2018 at [email protected].

Will you be accepting group reservations?

Yes, you may contact our Sales and Events manager from December 2018 at [email protected].

Do you offer group rates?

Yes, we offer group rates when 10 or more rooms are booked together. You may contact our Sales and Events manager from December 2018 at [email protected].

Are you a smoke-free property?

Hotel Serra and San Luis Obispo are 100% non-smoking. Smoking is not permitted anywhere within the hotel, including balconies and gardens.

Are you pet friendly?

Yes, as one of the few pet friendly hotels San Luis Obispo offers, we welcome dogs and service animals only.

Is parking available at the hotel?

Yes, we offer valet parking for hotel guests only. There is also a public parking facility just one block north on Marsh St and Chorro St.

Where is the entrance to the Valet Parking?

On Marsh Street, between Broad St and Garden St on the left-hand side. There is a map of the parking entrance on our Contact Us page.

Where is the main pedestrian entrance to the Hotel?

On Garden St, between Marsh St and Higuera St on the left-hand side.

Is the Rooftop Pool Deck open to the general public?

The Rooftop Pool Deck is available for hotel guests only. On occasion the Rooftop Pool Deck will be available for private parties in the evenings.

Do you have a fitness center?

Yes, we have a variety of aerobic, stretch and resistance equipment that is available for 24 hours for hotel guests.

Do you offer ADA accessible rooms?

Yes, we offer ADA accessible rooms in each category.

Do you offer discounted room rates for San Luis Obispo residents?

Yes, we offer discounted room rates for San Luis Obispo county residents. A valid photo ID must be presented at the time of check in for verification. Restrictions apply for weekends and specific blackout dates. Reservations must be made directly over the phone with Hotel Serra.

How far are you from Cal Poly?

We are conveniently located 2 miles from the campus.

Are you located near Hearst Castle?

San Simeon is only 45 minutes away from Hotel Serra, making us the best choice for Boutique hotels near Hearst Castle.

Are you located near Pismo Beach?

Pismo Beach is only 12 miles away, so when you are looking for luxury hotels near Pismo Beach, Hotel Serra is a great choice.

Are your Residences available for long stays?

Yes, our full-service, luxury residences are available for long stays.

Are you currently accepting employment applications?

We will be accepting employment applications starting Early 2019.